Select “Scanners” → “ScanSnap iX1400” → choose your OS (Windows 10/11 or macOS).

: Fixed a rare hang-up issue when outputting PDF files containing more than 600 pages. OS Compatibility : Supports Windows 7, 8.1, and 10.

A: Download from Ricoh/PFU support – no product key required for the base software.

| Problem | Likely Cause | Safe Fix | |--------|-------------|-----------| | “Scanner not found” | Wrong driver or USB cable | Reinstall official driver; test another cable | | Scan button does nothing | ScanSnap Manager not running | Launch from Start Menu → ScanSnap Manager | | Poor image quality | Dirty scanner glass | Use Fujitsu cleaning sheet (or lint-free cloth) | | “Cannot start scanner” error | Windows security update blocked driver | Roll back update or run in Windows Compatibility Mode | | Wi-Fi scanning fails | Router firewall | Allow ScanSnap app in Windows Defender |