: Email this XML file to your regional Hikvision technical support team (e.g., Helpdesk.usa@hikvision.com for North America). Import Reset File
If your device is already linked to a Hik-Connect account, you can perform a self-service reset. How to Reset Password on SADP | Hikvision hikvision password reset helper 1101 link download
: Ensure your PC and the Hikvision device are on the same subnet. Export Key File : Select the device in the SADP tool, click "Forgot Password," and choose the option to save an XML file to your computer. Contact Support : Email this XML file to your regional
