Since acngenexe relates to the Communication Center, disabling or resetting this feature often bypasses the crash.
Ensure you are using the latest certified drivers from your GPU manufacturer (NVIDIA, AMD, or Intel). Disable Hardware Acceleration: If you can open the program, try turning off Hardware Acceleration GRAPHICSCONFIG command to see if the error persists. Check Windows Region Settings: i autocad debug error acngenexe full
: If the error persists, use the Autodesk Clean Uninstall tool to remove all traces of the software before attempting a fresh installation. i autocad debug error acngenexe full