If you are a security professional or a system administrator managing Dahua surveillance systems, you have likely encountered the frustrating "white screen of death" when trying to review footage. The full error message usually reads: Sometimes, it is accompanied by a notification about Smart PSS or "Exclusive" access.
Before fixing, confirm the issue:
: While live view may work, playback requires more stable bandwidth to pull archival data. If using a spotty connection or a hotspot, the NetSDK may timeout and return an error. If you are a security professional or a
: Open Task Manager (Ctrl+Alt+Delete), find SmartPSS under the Processes tab, and select End Task . Restart the program to clear temporary session blocks. find SmartPSS under the Processes tab
If you are a security professional or a system administrator managing Dahua surveillance systems, you have likely encountered the frustrating "white screen of death" when trying to review footage. The full error message usually reads: Sometimes, it is accompanied by a notification about Smart PSS or "Exclusive" access.
Before fixing, confirm the issue:
: While live view may work, playback requires more stable bandwidth to pull archival data. If using a spotty connection or a hotspot, the NetSDK may timeout and return an error.
: Open Task Manager (Ctrl+Alt+Delete), find SmartPSS under the Processes tab, and select End Task . Restart the program to clear temporary session blocks.